ronswife Asked: Why was I denied opening a checking account?

I currently have a checking account with a bank that charges for checks.I found a bank that will not charge me for checks and applied for an account.I was denied.I have never been denied before.I applied online.After entering my personal info they told me I had a mortgage in my name and needed me to verify the broker.I don't have a mortgage.They said I have a car loan.I don't have a car loan.They said I have a monthly installment account.I don't even know what that is.Did someone steel my identity?Or are these normal questions to protect my identity?Should I be worried?